PRIVACY POLICY

This Privacy Policy ("Privacy Policy") sets out how we Confident Games Ltd ("we", "us") collect and use information pertaining to each of our visitors (each, a "Visitor") and those that purchase products (each, a "Customer" purchasing, each a "Product"). We are committed to ensuring that your privacy is protected, and any identifiable information collected from using this website will only be used in accordance with this privacy statement. You should check this page from time to time for any changes. This policy is effective from 1 June 2020. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave this website. If you have any questions or concerns regarding this policy, please contact us at support@confidentgame.com. 

What we collect:

  1. Un-identified and non-identifiable information pertaining to a Visitor, which may be made available to us, or collected automatically via his/her product purchases (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors’ browsing and ‘click-stream’ activity, session heatmaps and scrolls, non-identifying information regarding the Visitor’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

  2. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Customers, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), correspondences, and any other Personal Information provided to us by Visitors. For the avoidance of doubt, any Non-personal Information that is connected or linked to Personal Information (for example, in order to improve the services we offer) is deemed and treated by us as Personal Information, as long as such connection or linkage exists.

How we collect such information:

  1. We collect information through your use of our website. When you visit, including when you browse the Website, and/or download and use any of our digital products, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of “cookies” and other tracking technologies.

  2. We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you purchase our Product and when you subscribe to our newsletter.

  3. We also collect information from third party sources

Why do we collect such information:

  1. To provide Products;

  2. To further develop, customize and improve our Products, based on Visitors’ common or personal preferences, experiences and difficulties;

  3. To provide our Customers with ongoing customer assistance and technical support;

  4. To be able to contact our Visitors and Customers with general or personalized service-related notices and promotional messages;

  5. To facilitate, sponsor and offer certain contests, events and promotions, determine participants’ eligibility, monitor performance, contact winners and grant prizes and benefits;

  6. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  7. To enhance our data security and fraud prevention capabilities;

  8. To comply with any applicable laws and regulations.

We will only use your Personal Information where we are satisfied that:

  1. our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (e.g. to provide you with Products, to provide you with our customer assistance and technical support), or

  2. our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or

  3. our use of your Personal Information is necessary to support legitimate interests that we have as a business (for example, to maintain and improve our Products), provided it is conducted at all times in a way that is proportionate, and that respects your privacy rights.

Where do we store your information:

  1. We use Wix.com and its affiliated companies worldwide, including DeviantArt ("Wix") for the development and publication of this website, and for the storage of Personal and Non-personal Information

  2. Wix Visitors’ Personal Information may be stored in data centers located at the United States of America, Ireland, South Korea, Taiwan and Israel. Wix may use other jurisdictions as necessary

  3. Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.

  4. Wix affiliates and service providers that store or process your Personal Information on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.

  5. EU-U.S. Privacy Shield & Swiss-U.S. Privacy Shield Disclosure: Wix.com participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Wix.com is committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles.  To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List, here.​Wix.com is responsible for the processing of Personal Information it receives, under the Privacy Shield Framework, and subsequent transfers to a third party acting as an agent on its behalf. Wix.com complies with the Privacy Shield Principles for all onward transfers of Personal Information from the EU, including the onward transfer liability provisions.​ With respect to Personal Information received or transferred pursuant to the Privacy Shield Framework, Wix.com is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC). In certain situations, Wix.com may be asked to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, and will do so where permitted by local data protection laws.​ If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.  ​Under certain conditions, more fully described on the Privacy Shield website, you may invoke binding arbitration when other dispute resolution procedures have been exhausted.​ Upon request Wix will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by following the instructions provided in these Help Center articles: “GDPR: Retrieving Your Wix Account Data” or “GDPR: Permanently Deleting Your Wix Account. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.​ Please note that permanently deleting your Wix account erases all of your information from Wix's databases. After completing this process, you can no longer use any of your Wix Services, your User Account and all its data will be removed permanently, and Wix will not be able to restore your account or retrieve your data in the future. If you contact Wix Support in the future, the system will not recognize your account and Support agents will not be able to locate the deleted account. Wix’s data storage providers are contractually committed to protect and secure your data. Among other things, Wix adheres to the EU – US & to the Swiss-US Privacy Shield Principles, for further protecting and enhancing our users’ privacy.

  6. Data Localisation Obligations: If you reside in a jurisdiction that imposes “data localisation” or “data residency” obligations (i.e., requiring that Personal Information of its residents be kept within the territorial boundaries of such jurisdiction), and this fact comes to our attention, we may maintain your Personal Information within such territorial boundaries, if we are legally obligated to do so. You acknowledge that while doing so, we may continue to collect, store and use your Personal Information elsewhere, including in the United States of America as explained above.

What we do with the information we gather:

  • Product and Billing Messages: We may collect, store and process certain Non-personal and Personal Information of Customers, as required to fulfil Products. We may also contact you with important information regarding our Products, or your purchase thereof. For this reason, you are  not be able to opt-out of receiving such Product and Billing Messages unless you are no longer a Wix Customer.

  • Promotional Messages: We may periodically send promotional emails to email subscribers about new products, special offers or other information which we think you may find interesting using the email address which you have provided when subscribing. From time to time, we may also use the information of email subscribers to contact them for market research purposes.  If you do not wish to receive such promotional messages, you may notify us at any time or follow the “unsubscribe” contained in the promotional communications you receive. We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.

Security:

Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, Wix offers HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and they regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. Wix also regularly monitor their systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of their Services and protection of our Visitors’ and Customers' privacy. Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information, your Users-of-Users’ Information or any other User Content you upload, publish or otherwise share with us or anyone else. We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm. Furthermore, because certain areas are less secure than others and since e-mail and instant messaging are not recognized as secure forms of communications, we request and encourage you not to share any Personal Information on any of these areas or via any of these methods.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information:

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at support@confidentgame.com. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email support@confidentgame.com

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

2020 Confident Games Limited, registered in England & Wales under Company number 11137056

“CONFIDENT?” is a registered UK trade mark of Confident Games Limited, based in London. As an Amazon Associate we earn from qualifying purchases.